FAQ's
Generally, if this is the case there is something that still needs to be added to your profile. Check your spam filter in case you have been sent a request from Admin. Otherwise, please contact the Administrator to say you have not yet received your certificate.
‘N.D’ is a reference for Naturopathic Doctor, so only those who have received a naturopathic doctorate from an appropriate education provider should be using this term. If you completed a diploma or degree in naturopathy, you should refer to yourself as a Naturopath.
As a Professional member of NMHNZ, you do need a current First Aid certificate. If, for medical or other reasons, you are unable to complete a First Aid certificate, please contact admin.
No, Non-Practicing members don’t need a current First Aid certificate or to collect CPE, but they may not be consulting, teaching or practicing in any capacity. If using your naturopathic knowledge for any part of your role an upgrade to Professional Membership is necessary.
If you are using your skill as a naturopath is any job capacity at all, you should hold Professional Membership. Examples of roles where Professional Membership is required:
- Health Store retail staff
- Sales Rep for a Supplement company
- Technical Support for a Supplement company
- NPD
- Working as a tutor for a Naturopathic education Institute
Online consultations with clients are covered if you have indemnity insurance with Aon through NMHNZ if the consultations are within NZ only. Mass communications, blogs, or related online content through social media channels will not be covered.
While seeing clients associated with your study to become a Naturopath & Medical Herbalist, students should be covered by their Education provider. Indemnity insurance is available at when you become a Professional Member after graduation. Insurance is not available if you are practising overseas, or by zoom if your client is in a foreign country.
These can be viewed when you are logged on. If you are not a member our CPE allocation points information sheet is available from the Administrator on request.
Monitoring Continuing Education (CPE) is an honour system though you may be audited by our CPE team. NMHNZ expect you to acquire 60 points every 2 years, and to keep a record of those points for five years. The CPE Points Form can be found on our website under the following link:
http://naturopath.org.nz/about/continuing-education-points-cpe/ We will be monitoring this with random auditing.
Points will refresh after 2 years of publishing on your record.
In order to show up, your professional membership must be current, and your profile must be accurate and made public. Please log in to your membership account and go to ‘Edit Profile’, to check how you have set up the region where you practice from.
If you are wanting to upgrade from student to full professional member please contact the Administrator first as you may be eligible for a free membership.
It is best to contact the Administrator before changing your membership to ensure that all attachments can be saved first and that you are eligible to change to the membership you want.
- Ensure the file is less than 1mb (or 1000 kilobytes in size), a jpeg, pdf or png file type.
- If you are unable to complete the process using these steps, try renewing again using a different browser.
- Clear your cache.
- If the issue is with logging on, please refer to ‘Trouble logging on’
- If you receive an error message, or are still unable to complete the renewal, please contact the Administrator with the following information:
- a description of the issue
- a screenshot of the place in the process where you could not continue, or any error messages
- the browser you were using
- the device you were using
- Ensure you are logged on (on full screen).
- Try registering again using a different browser.
- Clear your cache.
- If you receive an error message, or are still unable to complete the renewal, please contact the Administrator with the following information:
- a description of the issue
- a screenshot of the place in the process where you could not continue, or any error messages
- the browser you were using
- the device you were using
- To renew your membership please follow these steps:
- Log in to your membership account (you must have full screen on your computer): https://naturopath.org.nz
- From the “My Account” dropdown, select “Renew or Update Membership”
- Complete the details in full and follow the instructions.
- There is a payment prompt as part of the process.
To complete the process, you will need a visa debit / credit card. Required fields include your contact and practice details.
- Your computer must be on ‘full screen’
- Try using your email address for your username.
- If your password is not working, try resetting it.
- If you get your password wrong repeatedly, your IP address might be blocked because our security protects against someone trying to guess a password. Try again on your mobile using mobile data rather than WIFI, which is a different IP address, or try logging on again using a different browser.
- Clear your cache.
- Failing these options, please contact the Administrator with the following information:
- a description of the issue
- a screenshot of the place in the process where you could not continue, or any error messages
- the browser you were using
- the device you were using
It takes around 5 minutes for WordPress to cycle through changes so if you check after that you will usually be able to see the certificate. If you still can’t, try clearing your cache and then checking again.
To complete the registration form you will need:
- A visa debit / credit card
- A scan or photo of your Naturopathy Qualification(.png, .jpg, .pdf, .doc, under 1mb/1000kb). Being a naturopath is a requirement for joining.
- A scan or photo of your other qualifications (.png, .jpg, .pdf, .doc, under 1mb/1000kb).
- A scan or photo of your First Aid Certificate (.png, .jpg, .pdf, .doc, under 1mb/1000kb).
You should also include:
- A profile photo (jpg or png file, under 1mb/1000kb)
- A practice banner or photo
- If you have a NZ qualification, you do not need to list your overseas qualifications.
- A write up so that when potential clients go to the Find a Naturopath page, they are inspired to seek your help!
NMHNZ members have control of their profile and may change details such as picture and bio at any time. Please keep contact details accurate and ensure our admin always has a way of contacting you by email and phone, and that your naturopathy qualifications and current First Aid certificate stay in your profile. Changes to your profile, including changing your email or postal address, or uploading a new first aid certificate can all be completed by members. To make changes, log into your account, go to ‘Membership Account’ and then into ‘Edit Profile. From here, make the changes to the fields you want to.
To directly register as a professional member with NMHNZ a Bachelor’s Degree or higher in Naturopathy from a New Zealand education provider college received within the last two years is required. For those who graduated outside of the last 2 years, NMHNZ has a non-direct pathway process available. There is a one-off non-refundable fee of $NZ175 for the initial assessment to determine which pathway is most appropriate. Further fees may apply. Please contact admin to discuss having your qualifications, experience and continuing education assessed.