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FAQs

What do I need to be eligible for membership?

You need a qualification in Naturopathy from a New Zealand college. Qualifications in Herbal Medicine only is not enough to apply. Until 2020 you will be able to join with a Level 6 Diploma in Naturopathy and be grandfathered across (as long as you stay a Professional Member). From 2021 will need to hold a minimum qualification of a Level 7 three year Degree in Naturopathy. If you do not hold these qualifications but have experience as a Naturopath, or qualifications from an overseas institution that you believe is the equivalent to a degree in Naturopathy from a New Zealand College, please contact the Administrator to discuss having your qualifications assessed (incurring a one-off cost of $100) for indirect entry into NMHNZ.

Once lockdown levels allow attendance at first aid courses, we will require a current first aid certificate. As a temporary measure we will allow those who have first aid, but have had their certificate expire due to lockdown, to be excused the requirement.

What do I need to complete the registration form?

To complete the registration form you will need:

  • A visa debit / credit card
  • A scan or photo of your Naturopathy Qualification(.png, .jpg, .pdf, .doc, under 1mb/1000kb). Being a naturopath is a requirement for joining.
  • A scan or photo of your other qualifications (.png, .jpg, .pdf, .doc, under 1mb/1000kb).
  • A scan or photo of your First Aid Certificate (.png, .jpg, .pdf, .doc, under 1mb/1000kb).

You should also include:

  • A profile photo (jpg or png file, under 1mb/1000kb)
  • A practice banner or photo
  • If you have a NZ qualification, you do not need to list your overseas qualifications.
  • A write up so that when potential clients go to the Find a Naturopath page, they are inspired to seek your help!

Trouble logging in

  • Your computer must be on ‘full screen’
  • Try using your email address for your username.
  • If your password is not working, try resetting it.
  • If you get your password wrong repeatedly, your IP address might be blocked because our security protects against someone trying to guess a password. Try again on your mobile using mobile data rather than WIFI, which is a different IP address, or try logging on again using a different browser.
  • Clear your cache.
  • Failing these options, please contact the Administrator with the following information:  
    • a description of the issue
    • a screenshot of the place in the process where you could not continue, or any error messages
    • the browser you were using
    • the device you were using

Trouble renewing

  • Ensure you are logged on (on full screen).
  • If the issue is with logging in, follow the steps above.
  • Try registering again using a different browser.
  • Clear your cache.
  • You don’t need to upload your qualifications or First Aid, unless the one on file is not current, in the case the file size must be under 1mb.
  • If you receive an error message, or are still unable to complete the renewal, please contact the Administrator with the following information:
    • a description of the issue
    • a screenshot of the place in the process where you could not continue, or any error messages
    • the browser you were using
    • the device you were using
  • To renew your membership please follow these steps:
  1. Log in to your membership account (you must have full screen on your computer): https://naturopath.org.nz
  2. From the “My Account” dropdown, select “Renew or Update Membership”
  3. Complete the details in full and follow the instructions.
  4. There is a payment prompt as part of the process.

To complete the process, you will need a visa debit / credit card. Required fields include your contact and practice details. You can choose to hide your address.  

You will also need a profile picture, image of your qualifications, and your current First Aid certificate. These files must be less than 1mb (or 1000 kilobytes in size), a jpeg, pdf or png file type.

  • If you are unable to complete the process using these steps, try renewing again using a different browser.
  • Clear your cache.
  • If the issue is with logging on, please refer to ‘Trouble logging on’
  • If you receive an error message, or are still unable to complete the renewal, please contact the Administrator with the following information:
    • a description of the issue
    • a screenshot of the place in the process where you could not continue, or any error messages
    • the browser you were using
    • the device you were using

I can’t upload – First Aid certificate, Qualification, or pictures

  • Ensure the file is less than 1mb (or 1000 kilobytes in size), a jpeg, pdf or png file type.
  • If you are unable to complete the process using these steps, try renewing again using a different browser.
  • Clear your cache.
  • If the issue is with logging on, please refer to ‘Trouble logging on’
  • If you receive an error message, or are still unable to complete the renewal, please contact the Administrator with the following information:
    • a description of the issue
    • a screenshot of the place in the process where you could not continue, or any error messages
    • the browser you were using
    • the device you were using

I want to change my membership to a different type

This can be a simple matter of logging in and using the option to upgrade/change membership type if your membership has expired. If you still have time before your current membership type expires, then please contact the Administrator so that we can work out the payment difference.

I want to change details on my profile

You have control of your profile and may change details such as your picture and bio at any time. We ask that you keep contact details accurate and ensure we always have a way of contacting you by email and phone, and that you ensure your naturopathy qualifications and current First Aid certificate stay attached. To change any details please log on to your account and go into ‘My Account’, then ‘Update Profile’ to make changes. Any file you upload must be under 1mb.

Why am I not showing up in the Find a Naturopath search?

In order to show up, your address must be accurate and made public. Please log in to your profile details and check your address fields are correct. Main issues tend to be how you have set up the region and town where you live. There is an indication of whether you want your profile made public, this should be set to public and not private. If this is set to private, it is a good idea to check there is nothing missing on the profile, and no email in your spam filter from the administrator, as occasionally profiles are made private if there is missing information.

CPE requirements

Monitoring Continuing Education (CPE) is on an honour system. NMHNZ expect you to acquire 60 points every 2 years, and to keep a record of those points for five years. The CPE Points Form can be found on our website under the following link:

http://naturopath.org.nz/about/continuing-education-points-cpe/  We will be monitoring this with random auditing.

Do I need Indemnity Insurance if I am studying?

While seeing clients associated with your study to become a Naturopath & Medical Herbalist, students should be covered by their Education Institute. Indemnity insurance is available at a discounted rate when you become a Professional Member after graduation.

Online Insurance coverage

Online consultations with clients are covered if you have indemnity insurance with Aon through NMHNZ if the consultations are within NZ only.  Mass communications, blogs, or related online content through social media channels will not be covered.

I don’t work in clinic; do I still need a Professional Membership?

If you are using your skill as a naturopath is any job capacity at all, you should hold Professional Membership. Examples of roles where Professional Membership is required:

  • Health Store retail staff
  • Sales Rep for a Supplement company
  • Technical Support for a Supplement company
  • NPD
  • Working as a tutor for a Naturopathic education Institute

Do I need a First Aid certificate if I am a Non-Practicing member?

No, Non-Practicing members don’t need a current First Aid certificate or to collect CPE, but they may not be consulting, teaching or practicing in any capacity. If using your naturopathic knowledge for any part of your role an upgrade to Professional Membership is necessary.

Use of term “N.D.”

“N.D.” is only a term to use if you are a Naturopathic Doctor. If this is not the case, then the term is incorrect, and you should not refer to yourself as such. You must refer to yourself based on your individual qualification, for example “DipNat”, “BNatMed” or “Naturopath”. Unless you have a qualification as a Naturopathic Doctor, then it is against our Code of Conduct to use the term.

I haven’t received my membership certificate

Generally, if this is the case there is something that still needs to be added to your profile. Check your spam filter in case you have been sent a request from Admin. Otherwise, please contact the Administrator to say you have not yet received your certificate.